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	Apartment Information		Review
	Colonnade Apartments 9898 Colonnade Blvd San Antonio ,   Tx   78230 210-694-9898 Rating Recommend:     No Overall Rating:  1.0 Security:  5.0 Parking:  3.0 Appearance:  1.0 Management:  1.0 Maintenance:  1.0 Unit Condition:   3.0 Noise:  3.0		Review Title:   Management Ruins It Reviewer:   Anonymous   Review Date:  11/23/05      Rate This Apartment     Upon moving in I was weary because of the bad reviews and what previous residents had told me, but not until recently did I come to find out that they were RIGHT! My complaints don't come from the parking (which is none if you come home past 9 p.m), the pool (which while it looks nice is only 3 ft. deep), or the gates (which you can guarantee will be broken by saturday night, by some drunk resident trying to get in). My main problem is with the management. I recently received a lease violation for an unauthorized occupant, which turned out to be me, "but they didn't check the files in the computer right." In dealing with the staff, I felt they were highly unprofessional and could not provide me with a accurate or feasible explanation for any question I had, instead looked at me blankly, gave me the run around, or responded with an "I don't know what to tell you." I don't consider myself a high maintenance resident, a person who can't change their own light bulbs or ac filter, but I do expect to deal with someone who has some type of interpersonal skills and is at least a tiny bit of help in explaining why I'm receiving crazy and outlandish lease violations.

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