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| Apartment Information |
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Review |
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Colonnade Apartments
9898 Colonnade Blvd
San Antonio , Tx 78230
210-694-9898 |
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| Rating |
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Recommend: |
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No
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| Overall Rating: |
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1.0 |
| Security: |
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5.0 |
| Parking: |
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3.0 |
| Appearance: |
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1.0 |
| Management: |
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1.0 |
| Maintenance: |
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1.0 |
| Unit Condition: |
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3.0 |
| Noise: |
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3.0 |
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Review Title: Management Ruins It |
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Reviewer: Anonymous |
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Review Date: 11/23/05 |
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Rate This Apartment |
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Upon moving in I was weary because of the bad reviews and what previous residents had told me, but not until recently did I come to find out that they were RIGHT! My complaints don't come from the parking (which is none if you come home past 9 p.m), the pool (which while it looks nice is only 3 ft. deep), or the gates (which you can guarantee will be broken by saturday night, by some drunk resident trying to get in). My main problem is with the management. I recently received a lease violation for an unauthorized occupant, which turned out to be me, "but they didn't check the files in the computer right." In dealing with the staff, I felt they were highly unprofessional and could not provide me with a accurate or feasible explanation for any question I had, instead looked at me blankly, gave me the run around, or responded with an "I don't know what to tell you." I don't consider myself a high maintenance resident, a person who can't change their own light bulbs or ac filter, but I do expect to deal with someone who has some type of interpersonal skills and is at least a tiny bit of help in explaining why I'm receiving crazy and outlandish lease violations. |
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