Apartment Review for Brackenridge Hill - San Antonio, TX

We moved in to this place because someone had recommended it. Bad move. The manager Sandy seemed nice at first, then it all went down from there. The first unit we were in our a/c didn't work for the entire summer. Maintenance said there was nothing wrong with it. Took 10 months of sleeping in the living room on an air mattress to get them to admit the a/c was broke. Moved to the front of the complex to get away from downstairs neighbor complaining about us walking across floor. Even worse mistake. Filthy neighbors upstairs, drug dealer next door, prostitutes and gangs all around, laundry stolen from laundry room. The whole time the manager, Sandy has her eyes closed and is oblivious. Had one bad month where we were extremely late with the rent by a few weeks, six months later we were still paying for that one month and not getting anywhere despite trying to show her the rent receipts that we had paid. We finally decided to break the lease and moved into a much nicer apartment. Not a moment too soon since she didn't bother to notify us of the impending court order until 3 days before we had to appear (1 day after the move into the new place). Not to mention the fact that she thinks we're going to pay double the cost of what the courts says we owe. Watch out for this place. How she or Drought Properties ever got into the real estate business is beyond me.