Apartment Review for Chapel Ridge - San Antonio, TX

I am an extremely positive person who has tried to find ways to reframe the difficulties I have had with Chapel Ridge and its staff. I believe that the office staff and maintenance crew are sorely underpaid and understaffed - which undoubtedly leads to poor service. I have lived there for 11 months (the location is very convenient) and will not be renewing my lease. 1. Maintenance "requests" will not be filled (I have apartment problems that were reported when I moved in). When something absolutely needed to be fixed (i.e. no hot water), I had to go to the office and refuse to leave unless a maintenance man came with me. They have been friendly, competent, and respectful with me - but the buildings are poorly built and they need to triple the staff to keep up with everything. 2. The staff is rude - I have sat in the office and listened to the constant complaints that they are fielding. They are understandably unhappy - but this is bound to effect you as a tenant should you decide to live here. 3. The complex is a little sketchy. I like having a balcony, but in the first week I lived there I was hit on twice and offered drugs once while sitting outside. I stay inside and don't answer my door to anyone who is unrecognizable. The lighting is OK and I have always found a spot right outside my door, but I wouldn't walk around or go to the pool after dark.